IT · Professional level
IT Professional exam
Shows employers you can work with less guidance, handle harder problems and represent a UK team with confidence.
Who this exam is for
Working professionals with two or more years of relevant experience who want a UK role in it.
Part A · Written paper 40 marks · 90 min
- Computer, network and operating system basics
- Troubleshooting and IT service desk practice
- Databases and SQL
- Cloud and security basics
- Software testing concepts
- Reading technical English
Part B · Practical task 35 marks · 30 min
Professional level task
Write SQL queries on a sample database or fix a bug in a small codebase, then document the fix.
Part C · Viva voce 25 marks · 15 min
- Walk the assessor through your practical
- Scenario: a UK client reports an outage at 9am
- Explain a technical issue to a manager who is not technical
- Clarity and fluency in English
Roles this can lead to
Software support engineerQA and test analystCloud and helpdesk analystJunior developer
A certificate is a record of your skills. It does not guarantee a job offer.
Eligibility
- 18 years or older with valid government photo ID
- Two or more years of relevant work experience
- A computer with a webcam, microphone and stable internet
- Not eligible if you have a pending criminal case, an unspent criminal conviction or ongoing legal proceedings related to fraud, dishonesty or violence